SHIPPING
You will receive an order confirmation email, and confirmed orders will be dispatched within 3-4 working days. Once your order is dispatched, you will receive order tracking details via Email & SMS. For further queries, feel free to either WhatsApp us at or DM us on Instagram @kerox_box. We thank you for your patience and cooperation.
Shipping Policy
We at Kerox™ Box value our customers' time & money, and strive hard to ensure that our customers receive their purchased products in the finest condition, and on or before the committed timeline. In order to do so, we have partnered with leading logistics and courier companies such as Shiprocket, Delhivery, Kerry Indev, and Ecom Express.
Delivery Timeline
While the delivery timeline will depend on the delivery address, a good range to keep in mind would be 10 - 12 working days. For Metros & Tier 1 cities, it might take anywhere between 4-7 working days to deliver. For Tier 2 & 3 cities and rural areas, it may take 10-12 working days. Delivery may be delayed by 2-3 days depending on the location. You will receive tracking details via email once your order is dispatched.
Shipping Fee within India
Free shipping on orders with a cart value of ₹499 or above. If the cart value is less than ₹499, a flat shipping fee of ₹59 will be charged. Please note that this shipping fee is non-refundable.
Order Modifications
If you wish to alter your order after confirmation, please contact us either via WhatsApp at +91 87278 72738 , DM us on Instagram @kerox_box, or email us at support@keroxbox.com, stating your ORDER No. Please note that orders cannot be canceled after they have been shipped out.
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